Dish Network to employ 440 at Ahwatukee service center

April 8, 2008 10:27 am admin News

Survey shows Dish Network’s one of the satellite TV provider with best customer service. Well, no wonder we are seeing more and more Dish service center being opened around the States.

On April 2, 2008, Dish Network announced that they will open a new customer care center in Phoenix, AZ. The facility will offer DISH Network customers the expertise of seasoned agents, including approximately 400 technical support representatives and 40 support staff. This is yet another way in which DISH Network continues to demonstrate its commitment to providing the highest level of customer care.

The center is scheduled to open in June 2008, but will start hiring staff in April and begin training in May. Agents must have at least two to three years of experience in a customer-facing or technical support role.

“We chose Phoenix for this customer care center because the region has an abundant and quality workforce,” said Erik Carlson, Executive Vice President of Operations for DISH Network. “We received top ranking from the American Customer Satisfaction Index last year and the rich resource of talent in Greater Phoenix will help us continue to strive towards achieving that same high level of service again this year.”

“DISH Network’s decision to expand its operations to Greater Phoenix is a reflection of the continued strength of our workforce,” said Greater Phoenix Economic Council President and CEO, Barry Broome. “We congratulate the City of Phoenix on bringing several hundred jobs to the region.”

Dish Network Corp. said Wednesday it would open a customer service center in the Ahwatukee area of Phoenix.

Colorado-based Dish said the center will employ 400 technical support representatives and 40 support staff. The center is located off of Interstate 10 near Ray Road. It will open in June with hirings starting this month. Dish Network is a satellite television provider. The Greater Phoenix Economic Council and city of Phoenix recruited the company to the region. Up to the time of writing, it has 11 other service centers in the U.S.